Lectro SM DOA

External Since: Mar 28, 2005 Posts: 50

I got 2 SM's today and one was DOA, I had to scream really loud to get
the -20 led to blink, tried with Tram and Cos11 and nothing, sending
back to Lectro in the Morning, any one had the same problem??
C

External Since: Nov 17, 2004 Posts: 226

Hi Chris,
Sorry to hear you got a DOA. Our policy is to ship a replacement unit
through the dealer's account, i.e., you contact the Lectro dealer, we
run the paperwork through that dealer, and we ship a unit on our dime
directly to you. This assumes we have a unit we can snag out of
production and point in your direction. That depends on the block.

If we are out, we can next day Fedex on our account your unit, repair
it the day it comes in and get it back to you next day. This is a two
or three day process.
Best Regards,
Larry Fisher
Lectrosonics

On 12 Sep 2005 17:55:55 -0700, "Chris" <lsdsound2002 RemoveThis @gmail.com> wrote:

>I got 2 SM's today and one was DOA, I had to scream really loud to get
>the -20 led to blink, tried with Tram and Cos11 and nothing, sending
>back to Lectro in the Morning, any one had the same problem??
>C